About this Privacy Policy

This Privacy Policy (hereinafter the "Policy"), established by Brixel (67 boulevard du Val Claret, 06600 Antibes, France) and its subsidiaries (hereinafter "Brixel," "we," "us," or "our"), describes how we collect, use, protect, and share your personal data ("Personal Data") in connection with our website, our services, and any other interactions you may have with us (either in person or online).

By using our services or interacting with us, you accept the practices described in this Policy. We recommend that you read it carefully.

If you have any questions related to this Privacy Policy, you can contact us at: privacy@brixel.ai.

Scope

This Policy applies whenever you:

Visit our website or our social media pages,
Use our products and services, including our workflow-building platform,
Participate in an event (in person or virtual) that we organize or sponsor,
Contact us (by email, via an online form, or any other channel),
Or otherwise interact in any way with Brixel.

We may also provide you with additional notices about how we handle Personal Data in certain specific contexts (e.g., at an event or when using particular features of our platform).

Who are we?

Brixel is a company headquartered at 67 boulevard du Val Claret, 06600 Antibes, France. We are responsible for processing your Personal Data in connection with the use of our services and your interactions with us.

For any questions regarding this Policy or how we process your Personal Data, please email us at: privacy@brixel.ai

Which Personal Data do we collect?

In the course of our activities, we may collect the following categories of Personal Data:

Contact and professional information

Name, first name, email address, postal address, phone number, job title, etc.
In certain cases, login credentials (username, passwords) to access our services or platform.

Communication and interaction data

Content of your interactions with us (emails, chat messages, attendance at webinars or events, product feedback, or trainings followed).
Information relating to your registration and attendance at our events (e.g., dietary preferences, accessibility needs).

Platform / application usage data

Technical details about how you interact with our platform (features used, pages visited, files downloaded, date and time of access, error logs, etc.).
Hardware-related information (processor type, RAM size, system configuration) if needed for technical support.

Browsing and device data

IP address, browser type and version, device type, operating system, online identifiers, pages visited, time spent, and duration of visits, among other information.

We obtain this data either directly from you (for example, when you fill out a form or interact with our platform) or from third parties (such as your employer, business partners, or publicly accessible sources).

Why do we process your Personal Data?

To provide our services and fulfill contractual obligations

Managing your user accounts, responding to your requests (technical assistance, customer support, etc.), and delivering on contracts concluded with you or your organization.

To improve and develop our services

Understanding your preferences, analyzing the usage of our products and services (statistics, feedback, surveys), and continuously enhancing the user experience.

To ensure security and compliance

Protecting our systems and users against fraud, unauthorized access, or other malicious activities, and meeting our legal, regulatory, and compliance obligations.

To conduct communication, marketing, and event activities

Informing you about our news, events, updates, and products; managing your registration for our events. In some cases, using images or recordings (audio/video) during Brixel-organized events for internal or external communication purposes (only if you have provided consent or if permitted by law).

Other legitimate business purposes

Managing our relationships with customers and partners, conducting satisfaction surveys, measuring the effectiveness of our marketing campaigns, performing audits, and analyses.

On what legal basis do we process your Personal Data?

In accordance with applicable laws (including the GDPR for EU/EEA residents), we process your Personal Data only if one or more of the following conditions apply:

Contractual necessity: Where processing is necessary for the performance of a contract or to take pre-contractual measures at your request.
Legitimate interest: Where processing is necessary for our legitimate interests (e.g., security, improving our products) and does not unduly affect your rights and freedoms.
Consent: Where you have explicitly consented to the processing (for example, subscribing to a newsletter or accepting non-essential cookies — if applicable).
Legal obligations: Where processing is required by law or regulation.

With whom do we share your Personal Data?

To the extent necessary for the purposes described above, we may share your Personal Data with:

Our internal team and any subsidiaries, on a need-to-know basis.
Third-party service providers acting on our behalf (e.g., hosting providers, payment processors, emailing services) who are bound by contractual confidentiality and security obligations.
Our professional advisors (lawyers, auditors) who are bound by professional secrecy obligations.
Public authorities or judicial bodies, where required by law or to protect our legitimate rights and interests.

Where the transfer of data outside the European Economic Area (EEA) is necessary, we ensure that it is carried out in compliance with applicable regulations (for example, by using the European Commission's Standard Contractual Clauses or other relevant safeguards).

Sharing with Third-Party Services and AI Commitment

As part of our services, we may use third-party services (such as hosting, authentication, email delivery, document management, etc.) necessary to provide our platform and services.

We expressly confirm that the data processed through these third-party services, including through Google Workspace APIs, is in no way used to develop, improve, or train general-purpose artificial intelligence or machine learning (generalized AI/ML) models.

More generally, none of the Personal Data we collect, store, or process is used to train, improve, or develop general-purpose artificial intelligence models, whether by Brixel or by third-party providers acting on our behalf.

We are committed to limiting any processing of your Personal Data to the sole purposes described in this Policy and to respecting your rights and privacy.

How long do we store your Personal Data?

We store your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Generally:

Data related to managing your account and fulfilling contracts is retained for as long as needed to provide the services or execute the contract, and then for any applicable statutory limitation period.
Where the law requires certain data retention (e.g., for tax or accounting purposes), we keep it for the mandatory period.
If you exercise your right to erasure or if the data is no longer needed, we will securely delete or anonymize it.

How do we protect your Personal Data?

We implement physical, technical, and organizational measures appropriate to protect your Personal Data against unauthorized access, disclosure, alteration, or accidental or unlawful destruction.

For example:

Storing data on secure servers,
Enforcing access control and authentication procedures,
Encrypting data where relevant,
Applying regular backup and data recovery protocols.

Your rights

In accordance with the laws and regulations in effect, you have the following rights:

Right of access: You may request information about the Personal Data we hold about you and obtain a copy.
Right to rectification: You may request the correction of your Personal Data if it is inaccurate or incomplete.
Right to erasure ("right to be forgotten"): In certain circumstances, you may request the deletion of your Personal Data.
Right to object: You may object, on grounds relating to your particular situation, at any time to the processing of your Personal Data based on legitimate interest.
Right to restrict processing: You may request the suspension of processing under certain conditions (e.g., while a dispute is being resolved).
Right to data portability: When processing is based on your consent or a contract, you may request to receive your Personal Data in a structured, commonly used format, or to have it transferred to another controller, if technically feasible.
Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time (e.g., unsubscribing from a newsletter).
Right to lodge a complaint with the competent data protection authority (in France: the CNIL).

To exercise these rights or for any questions related to the processing of your Personal Data, please contact us at: privacy@brixel.ai.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us at privacy@brixel.ai and we will take steps to delete such information.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority (CNIL) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also inform you without undue delay.

Cookies

Strictly Necessary Cookies

We currently use only strictly necessary cookies to ensure our website and services function properly. These cookies cannot be disabled in our systems as they are essential for responding to actions you request (e.g., logging in, filling out forms). You can set your browser to block these cookies or alert you to their presence, but some parts of the site may not work correctly as a result. These cookies do not store information that directly identifies you.

Updates

We may update this Policy from time to time to reflect changes in our practices, for operational reasons, or to comply with new legal or regulatory requirements. We recommend checking our website regularly to stay informed about any updates. The "last update" date at the top of this document indicates the most recent changes.

Contact Us

For any questions, requests, or comments regarding this Policy or the way we process your Personal Data, please email us at: privacy@brixel.ai